FAQs

You can now sell jewelry online & get the best deals at AAA Gold Exchange, the best cash for gold online service. Whether you want to sell old jewelry or scrap gold, we are here to provide you with most competitive prices. All you need to do is fill out the form to your right and sit back and wait for your pre-paid postage Gold Pack to arrive.

Do you want to sell gold but are not sure of the process involved in buying and selling scrap gold? Below you will find a list of the most common questions. Please don’t hesitate to contact us if you have unanswered questions, concerns or would like more information.

What will you buy?

We will buy almost anything gold, silver or platinum, plus diamonds. Please see our “What we buy” page for a complete list.

What will you not buy?

Stolen items, costume jewelry, plastic and gold plated items.

How do I send my items to you?

Just fill out our online form to receive your Gold Pack. When it arrives, place your items in the envelope provided and use the preprinted shipping label to send them to us.

How do you determine what you will pay me to sell gold?

The price of your items is determined by the spot price of scrap gold, the weight of your items, and the karat (purity) of your items. See our “What we pay” page for more detail. Please keep in mind that we pay for the value of the precious metal which may be different from what you paid for the item. Jewelers typically mark up their items 8-10 times. We pay for the precious metal content (melt value).

Are there any costs involved in using your sell gold service?

Absolutely none! We pay for FedEx shipping for your gold items. If you are not happy with the check we send you, return it to us and we will send your items back to you at our expense.

How do I know you will pay me a fair price for my gold items?

We continually monitor all our major competitors who sell gold online. We have never found any of them to pay more than we do. That’s a fact. This includes jewelers. A comparison chart is on our “What we pay” page. Remember that you are fully protected. If you are not 100% happy with the amount we send you, return our check and we will send your items back to you at our expense. No questions asked.

How quickly will you pay me?

As soon as we receive your items, we test them the same day. Your check goes out to you the following business day.

How do I know you’ve received my package?

We will send you an email when your package arrives and you can also track it with FedEx online.

Are my items insured?

The items you send us are insured for up to $1000 as long as you use our FedEx Gold Pack.

How do I know you won’t keep some of my items without paying me for them?

We video tape the opening of your package and then weigh your package on camera. If there is ever a question regarding our trustworthiness we are able to provide a video tape recording.

I have a question that you did not answer here.

Call us during normal business hours, Pacific Standard Time. We’ll be happy to assist you.